Passenger baffled by ‘loose’ ScootPlus seat armrest on flight

A Scoot passenger was left confused and shocked after the entire side panel of his ScootPlus seat had seemingly come loose.

The passenger recently posted about his experience on TikTok, in a video showing the armrest and side panel of the seat lifting up entirely during a flight from Bali to Singapore.

The clip, simply captioned “Scoot?”, quickly drew attention online.

Entire side compartment lifted during normal seat adjustment

Speaking to MS News, 27-year-old Dylan said the incident happened in Dec 2025 on Scoot flight TR283 while seated in the front row of the ScootPlus cabin.

According to him, the issue occurred mid-flight after take-off when he attempted to recline the seat and extend the leg rest using the side lever.

“Instead of functioning normally, the whole handle assembly lifted up together with the side compartment,” he said.

“Every time the lever was pulled, the entire side handle came loose instead of just operating the recline mechanism.”