SINGAPORE - ComfortDelGro Corporation (Comfort) on Feb 17 responded to allegations of scams and fraudulent taxi transactions involving its Australian subsidiaries A2B Australia and Cabcharge Payments, following reports in The Sydney Morning Herald, The Age and 60 Minutes over the weekend.

In a statement filed on the Singapore Exchange on Feb 17, Comfort’s board of directors said the company has a zero-tolerance policy towards fraud and misconduct.

A2B is now investigating the matter with external legal counsel and has contacted Nine Entertainment, the owner of the three Australia media platforms to reserve its legal rights, the statement said.

Comfort said it will monitor the situation and provide updates on material developments where necessary.

The media reports alleged that a leak of confidential files from A2B, Australia’s largest taxi company, revealed fraud involving its Cabcharge taxi payment and booking systems, and lapses in the company’s compliance practices and fraud detection and prevention.

They also reported that A2B chief executive Nick Yap had been warned of the situation by two outgoing compliance officials since the middle of 2024.

Cabcharge is a subsidiary of A2B. 

Comfort, a long-time shareholder of A2B, took the Australia-listed company private in Dec 2023, after acquiring the remaining shares it did not own for A$165 million.

Comfort shares opened Feb 17 at $1.36, down by around 1.5 per cent.

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